Family business opens doors of new-look premises
FILBY’S MOTORS is open for business again following a complete demolition and rebuild of its Main Street premises.
The new showroom is finally completed, and open to the public from the Main Street entrance.
The new dealership showroom has absorbed another shop previously beside it, increasing its size by 30 per cent.
Guest experience, branding and marketing manager, Emily Harvey, said the showroom featured a large guest lounge and amenities area for the comfort of customers.
“The guest lounge and amenities area has wi-fi and also a desk area, so guests can grab a complimentary coffee and relax in front of the TV, or set up their laptops and continue working while they wait,” Ms Harvey said.
“Other features include new bold signage, a larger vehicle display area, a boardroom and modern, open-plan offices.
“We would like to say thank you to all our guests for their patience with the demolition and rebuild, which took longer than planned – but the final result is so worth it.”
Ms Harvey said Filby’s Motors in both Bowen and Proserpine remained open for ‘business as usual’
“We are continuing to implement additional hygiene and social distancing practices to combat covid19,” she said.
Filby’s Motors has served the Proserpine community for more than half a century, through three generations of the Filby family.
During this time, the business has always striven to give back to the community that supports them, through sponsorship, events and donations.
“I am proud to be part of a family whose name is synonymous with a quality, local family business for such a long time in the region,” said co-owner Robert Filby, who was only seven years old when his parents started Filby’s Motors.
“That the local community has supported us for so long, shows that they appreciate the way we do business.”
Currently six members of the Filby clan are employed in the business, with Robert Filby serving as dealer principal and his brother Brian acting as parts and accessories manager.
Sister Judy Filby-Cavacas is parts interpreter, while Robert’s daughters Rebecca Altmann and Melissa McGoldrick are financial controller and service manager respectively. Brian’s son Hayden is an apprentice technician.